Frequently Asked Questions
When is class?
eSourcing eSSentials Plus begins on Monday, October 4 at 1 PM Central, and runs for two hours each day that week. Week Two has two sessions on October 13th and 14th, and the final two sessions are on October 20th and 21st. All classes are taught live, and will run for approximately 2 hours per day.
Can I get a recording?
No. Well sort of. Imagine you've just seen a summer blockbuster for about ten dollars. If you had the recording to bring home to your friends and family (and everyone else in the theater did as well,) it would signify the end of ticket sales. Soon the movie industry would be bankrupt and you'd have to huddle around the fire and tell stories instead. That said, we understand that sometimes you need a recording to train your whole team, and to keep them trained as you add staff. Call Tricia and talk about private training in those cases.
Can I pay for one and sneak the rest of my team around the screen?
Remember that movie example? This is instead like paying to see the movie and then letting the rest of your friend in through the emergency exit like some sort of obnoxious, thieving teenager. No, don't do that. Get off my lawn!
I'd like to pay to register more than one person, how do I do that?
You have a couple options. You can pass your credit card around and have each person register themselves, or you can call Tricia at 630.830.3000 and she can process everything in one transaction and then provide you with coupon codes to distribute to your team for each person to set up their account.
How many seats are available?
We cap class at thirty people. This keeps the size manageable with two instructors so no one's questions or needs get ignored by the mass of people. It's the difference between planning a party with a few friends, and planning a party with Congress. With the former, you'll get things done and have more fun.
Are there training materials I get to keep?
We're glad you asked. Yes, so much aftercare. First, every class comes with a pdf workbook. Every session generates a search string document which will also be saved to your dashboard for you to download. Finally, you'll be invited to our forum on Facebook to get your answers when something changes whether it is weeks or years after class. It's like having you college professors available if something they taught you doesn't work on the job.
What kind of computer background do I need?
You should have a computer. Even though we'll be teaching you complex Boolean search strings, we'll make sure you understand. We've had students range from power users to people that didn't know how to right click with a mouse.